Focusing on the big picture. As benefit trends evolve, Richard finds the balance between benefit wants, needs and budget, tailored to each customer with thoughtful strategy. With commerce education, claim administration, underwriting, Account Executive and consulting background, plus Group Benefit Associate (GBA) and Health Insurance Associate (HIA) designations, Richard uses the group benefits experience he has gained since 1986 to decipher renewal methodologies, enhance the benefit plan experience, and optimize the value of a benefits program offering. Alternative funding arrangements, international benefits and grouped individual policies are explained, making your benefit plan more efficient and robust.

Benefits require analysis and negotiation. With a thorough understanding of carrier underwriting, Carmen excels at new business and renewal negotiations. Whether it’s a benchmark of plan design or claims experience, plan alternative pricing, or a full market survey, Carmen summarizes results in a detailed report that’s easy to understand, and thoughtfully customized for each client. Carmen has gained benefits experience since 2000 and obtained Certified Employee Benefits Specialist (CEBS), Associate Customer Service (ACS) and Associate Insurance Agency Administration (AIAA) designations to support her in providing you with quality analysis and negotiations.

It’s all about the customer experience. As our Account Manager, Maxwell is always up for a challenge when benefits get complicated. Plan implementation, resolution of claim issues, contract review and interpretation, and administration guidelines are extremely important parts of any successful benefit plan. Maxwell unwinds complexity and presents all of your options. Maxwell’s Bachelors of Business Administration (BBA) education and group benefits experience since 2018 provides you with the experience you need to understand benefits. Maxwell quickly becomes an extension to your Human Resource department and advocates on your behalf to ensure that you get the best value from your benefit plan.